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Newly qualified care assistant Ida
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Ida gained employment with Fairway Homecare after completing our free, 4 week My Care Portfolio training programme. Gaining quality skills and qualifications ready to work within the health and social care sector.
She is now prepared for a new and rewarding career as healthcare professionals in 2021! If you are looking to do the same we are enrolling for our My Care Portfolio programmes now. You will be offered an interview and employment on completion (if all requirements are met).

WHAT IS YOUR BACKGROUND AND WHAT MADE YOU WANT TO GO INTO CARE?

My background is working as a Hospitality Manager and Customer Service Advisor. I was made redundant on both jobs, unfortunately. I cared for my grandma before she passed away, I also had little experience working in care before about 7 years ago for a short period of time.
My dream job is to become a Nurse and work in the health and social service, but there was never the right time and I was comfortable with my previous roles. After having my little girl, I decided that it was the right time to switch to health and social care.

HOW WAS YOUR EXPERIENCE WITH THE TEAM AT EMBARK BEFORE ENROLLING ONTO MY CARE PORTFOLIO?

I received a call from Saf (Business Development Manager at Embark Learning) and he explained clearly about the course and how long it would take. Saf also mentioned about the possibility of getting a job if all goes well with the course, depending on my performance and attendance. I was excited and the call came at the right time as I was looking into studying health and social care. Saf gave me so much encouragement and having Nicole as our Tutor made it even better, the team were brilliant. We had Kirsty who was teaching us a few of the modules, Nicole taught us with most of the modules and she was fantastic. A few people who had previously completed the course also came to advise us and gave us the chance to ask questions about the course, jobs and opportunities.

WHAT WERE YOU NERVOUS ABOUT WHEN JOINING THE COURSE – HOW DID THIS CHANGE AS THE COURSE PROGRESSED?

English is not my first language; I was nervous about how I would pull through and secure an interview. I was also nervous with the switch of career and passing all modules. I started to get confidence with the help from Nicole. She gave me one-to-one Zoom meetings whenever I got stuck with the assignments. All started to make sense when I was half-way through the course. I got to have a better understanding of health and social care after doing manual handling training in the skills lab.

HOW HAS MY CARE PORTFOLIO IMPROVED YOUR KNOWLEDGE OF THE CARE SECTOR AND WHAT DID YOU ENJOY THE MOST?

After finishing the course my perspective of care did change. I have a better understanding of what it entails, how rewarding it can be to put a smile on an individual’s face, to help them build their confidence and feel worthy of themselves. My favourite parts of the course were dementia and mental health. I also did enjoy taking part in the manual handling training.

HOW HAS MY CARE PORTFOLIO MADE YOU FEEL PREPARED TO WORK IN THE SECTOR?

My Care Portfolio has given me a better understanding of health and social care. I have gained confidence and experience during the course, one to one sessions with Nicole and the manual handling training. I have started applying the skills that I have been taught during the course and manual handling training.

WHAT WOULD YOU SAY TO SOMEONE WHO WAS CONSIDERING APPLYING FOR MY CARE PORTFOLIO?

I would highly recommend someone to join and do the My Care Portfolio course, there is a massive difference when you do the course. I have been employed by Fairway Homecare after completing the course and I have seen the differences during my observation. There is a difference in how other colleagues provide and assist with Person Centred Care to the individuals. By attending the course, it will help you have a better understanding of Person Centred Care and to know the difference between empathy and sympathy when you are at work. You will also have better training especially with manual handling which is important in health and social care.